1. Home
  2. CVE Database
  3. CVE-2025-48485
MEDIUM · 5.4

CVE-2025-48485

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and saniti...

Vulnerability Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data when an authenticated user updates the profile of an arbitrary customer. This issue has been patched in version 1.8.180.

CVSS Score

5.4

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
REQUIRED
Scope
CHANGED
Confidentiality
LOW
Integrity
LOW
Availability
NONE

Affected Products

VendorProductVersions
FreescoutFreescout< 1.8.180

Related Weaknesses (CWE)

CWE-79

References

FAQ

What is CVE-2025-48485?

CVE-2025-48485 is a vulnerability with a CVSS score of 5.4 (MEDIUM). FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and saniti...

How severe is CVE-2025-48485?

CVE-2025-48485 has been rated MEDIUM with a CVSS base score of 5.4/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2025-48485?

Check the references section above for vendor advisories and patch information. Affected products include: Freescout Freescout.