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MEDIUM · 4.8

CVE-2025-48489

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to insufficient data validation and sani...

Vulnerability Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to insufficient data validation and sanitization during data reception. This issue has been patched in version 1.8.180.

CVSS Score

4.8

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
HIGH
User Interaction
REQUIRED
Scope
CHANGED
Confidentiality
LOW
Integrity
LOW
Availability
NONE

Affected Products

VendorProductVersions
FreescoutFreescout< 1.8.180

Related Weaknesses (CWE)

CWE-79

References

FAQ

What is CVE-2025-48489?

CVE-2025-48489 is a vulnerability with a CVSS score of 4.8 (MEDIUM). FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to insufficient data validation and sani...

How severe is CVE-2025-48489?

CVE-2025-48489 has been rated MEDIUM with a CVSS base score of 4.8/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2025-48489?

Check the references section above for vendor advisories and patch information. Affected products include: Freescout Freescout.