Vulnerability Description
The Helpdesk Support Ticket System for WooCommerce plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.1.6 via the 'id' parameter due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to delete arbitrary ticket responses belonging to other users by supplying any stsw_responses row ID to the deletion handler after obtaining the nonce from the admin footer.
CVSS Score
MEDIUM
Related Weaknesses (CWE)
References
- https://plugins.trac.wordpress.org/changeset?reponame=&old=3713322%40support-tic
- https://www.wordfence.com/threat-intel/vulnerabilities/id/0715b5bf-8123-4e75-95e
FAQ
What is CVE-2026-11399?
CVE-2026-11399 is a vulnerability with a CVSS score of 4.3 (MEDIUM). The Helpdesk Support Ticket System for WooCommerce plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.1.6 via the 'id' parameter due to miss...
How severe is CVE-2026-11399?
CVE-2026-11399 has been rated MEDIUM with a CVSS base score of 4.3/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2026-11399?
Check the references section above for vendor advisories and patch information. Review vendor security bulletins for remediation guidance.