Vulnerability Description
The Chat Help – Click to Chat Button & Form plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 3.1.3 via the REST API endpoints /wp-json/chat-help/v1/leads and /wp-json/chat-help/v1/leads/{id}. This is due to the plugin not performing any authentication and authorization checks. This makes it possible for unauthenticated attackers to extract sensitive data including customer names, email addresses, phone numbers, WhatsApp messages, complete geolocation data (IP addresses, city, country, ISP, coordinates), device fingerprinting information (browser, OS, screen resolution), and WordPress account credentials (user IDs, usernames, emails, names) for logged-in users who submit forms.
CVSS Score
HIGH
Related Weaknesses (CWE)
References
- https://plugins.trac.wordpress.org/browser/chat-help/tags/3.1.1/src/Admin/Leads.
- https://plugins.trac.wordpress.org/browser/chat-help/tags/3.1.1/src/Admin/Leads.
- https://plugins.trac.wordpress.org/browser/chat-help/tags/3.1.1/src/Admin/Leads.
- https://plugins.trac.wordpress.org/browser/chat-help/tags/3.1.1/src/Admin/Leads.
- https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&new
- https://www.wordfence.com/threat-intel/vulnerabilities/id/91654765-6631-4eb4-997
FAQ
What is CVE-2026-15291?
CVE-2026-15291 is a vulnerability with a CVSS score of 7.5 (HIGH). The Chat Help – Click to Chat Button & Form plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 3.1.3 via the REST API endpoints /wp-json/chat-he...
How severe is CVE-2026-15291?
CVE-2026-15291 has been rated HIGH with a CVSS base score of 7.5/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2026-15291?
Check the references section above for vendor advisories and patch information. Review vendor security bulletins for remediation guidance.