CVE-2026-20109 — MEDIUM (4.8)

Vulnerability Description

Multiple vulnerabilities in the web-based management interface of Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device.  These vulnerabilities exist because the web-based management interface does not properly validate user-supplied input. An attacker could exploit these vulnerabilities by injecting malicious code into specific pages of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. To exploit these vulnerabilities, the attacker must have valid administrative credentials.

CVSS Score

4.8

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

HIGH

User Interaction

REQUIRED

Scope

CHANGED

Confidentiality

LOW

Integrity

LOW

Availability

NONE

Related Weaknesses (CWE)

CWE-79

References

https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/ci

FAQ

What is CVE-2026-20109?

CVE-2026-20109 is a vulnerability with a CVSS score of 4.8 (MEDIUM). Multiple vulnerabilities in the web-based management interface of Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authe...

How severe is CVE-2026-20109?

CVE-2026-20109 has been rated MEDIUM with a CVSS base score of 4.8/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2026-20109?

Check the references section above for vendor advisories and patch information. Review vendor security bulletins for remediation guidance.