CVE-2026-20170 — MEDIUM (6.1)

Vulnerability Description

A vulnerability in the Desktop Agent functionality of Cisco Webex Contact Center could have allowed an unauthenticated, remote attacker to conduct cross-site scripting attacks. Cisco has addressed this vulnerability in the Cisco Webex Contact Center service, and no customer action is needed. This vulnerability existed because HTML and script content was not properly handled. Prior to this vulnerability being addressed, an attacker could have exploited this vulnerability by persuading a user to follow a malicious link. A successful exploit could have allowed the attacker to steal sensitive information from the browser, including authentication and session information.

CVSS Score

6.1

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

NONE

User Interaction

REQUIRED

Scope

CHANGED

Confidentiality

LOW

Integrity

LOW

Availability

NONE

Related Weaknesses (CWE)

CWE-80

References

https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/ci

FAQ

What is CVE-2026-20170?

CVE-2026-20170 is a vulnerability with a CVSS score of 6.1 (MEDIUM). A vulnerability in the Desktop Agent functionality of Cisco Webex Contact Center could have allowed an unauthenticated, remote attacker to conduct cross-site scripting attacks. Cisco has addressed thi...

How severe is CVE-2026-20170?

CVE-2026-20170 has been rated MEDIUM with a CVSS base score of 6.1/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2026-20170?

Check the references section above for vendor advisories and patch information. Review vendor security bulletins for remediation guidance.