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MEDIUM · 5.7

CVE-2026-34248

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended ...

Vulnerability Description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at all (e.g. priority, custom ticket attributes for internal purposes). This was the case when a customer opened a ticket from another user of the same shared organization. They are not able to modify these field. This vulnerability is fixed in 7.0.1.

CVSS Score

5.7

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
REQUIRED
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
NONE
Availability
NONE

Affected Products

VendorProductVersions
ZammadZammad7.0.0

Related Weaknesses (CWE)

CWE-284

References

FAQ

What is CVE-2026-34248?

CVE-2026-34248 is a vulnerability with a CVSS score of 5.7 (MEDIUM). Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended ...

How severe is CVE-2026-34248?

CVE-2026-34248 has been rated MEDIUM with a CVSS base score of 5.7/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2026-34248?

Check the references section above for vendor advisories and patch information. Affected products include: Zammad Zammad.