Vulnerability Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user with updateAutoReply permission can store an XSS payload in the mailbox auto-reply message. The payload is rendered unescaped in the auto-reply email sent to every customer who contacts the mailbox. Email clients do not enforce CSP, so the payload executes in the customer's webmail / mail-client context. This issue has been patched in version 1.8.217.
CVSS Score
HIGH
Related Weaknesses (CWE)
References
- https://github.com/freescout-help-desk/freescout/releases/tag/1.8.217
- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-q3fh-r
- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-q3fh-r
FAQ
What is CVE-2026-41904?
CVE-2026-41904 is a vulnerability with a CVSS score of 7.6 (HIGH). FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user with updateAutoReply permission can store an XSS payload in the mailbox auto-reply m...
How severe is CVE-2026-41904?
CVE-2026-41904 has been rated HIGH with a CVSS base score of 7.6/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2026-41904?
Check the references section above for vendor advisories and patch information. Review vendor security bulletins for remediation guidance.