HIGH · 7.6

CVE-2026-41904

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user with updateAutoReply permission can store an XSS payload in the mailbox auto-reply m...

Vulnerability Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user with updateAutoReply permission can store an XSS payload in the mailbox auto-reply message. The payload is rendered unescaped in the auto-reply email sent to every customer who contacts the mailbox. Email clients do not enforce CSP, so the payload executes in the customer's webmail / mail-client context. This issue has been patched in version 1.8.217.

CVSS Score

7.6

HIGH

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:L/A:N
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
REQUIRED
Scope
CHANGED
Confidentiality
HIGH
Integrity
LOW
Availability
NONE

Related Weaknesses (CWE)

References

FAQ

What is CVE-2026-41904?

CVE-2026-41904 is a vulnerability with a CVSS score of 7.6 (HIGH). FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user with updateAutoReply permission can store an XSS payload in the mailbox auto-reply m...

How severe is CVE-2026-41904?

CVE-2026-41904 has been rated HIGH with a CVSS base score of 7.6/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2026-41904?

Check the references section above for vendor advisories and patch information. Review vendor security bulletins for remediation guidance.