Vulnerability Description
The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.
CVSS Score
MEDIUM
Related Weaknesses (CWE)
References
- https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/f
- https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/f
- https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functi
- https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functi
- https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old
- https://www.wordfence.com/threat-intel/vulnerabilities/id/9f9015fa-b3f0-4312-8ac
FAQ
What is CVE-2026-4654?
CVE-2026-4654 is a vulnerability with a CVSS score of 5.3 (MEDIUM). The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ti...
How severe is CVE-2026-4654?
CVE-2026-4654 has been rated MEDIUM with a CVSS base score of 5.3/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2026-4654?
Check the references section above for vendor advisories and patch information. Review vendor security bulletins for remediation guidance.