CVE-2026-72554 — MEDIUM (6.5)

Vulnerability Description

A broken access control vulnerability in Ladybird Web Solution Faveo Helpdesk 2.0.3 allows any self-registered customer to read ticket conversations belonging to other customers via the v1 REST API. The API verifies the existence of the requested ticket but not ownership, enabling any authenticated user to access arbitrary ticket threads including internal agent notes containing sensitive information.

CVSS Score

6.5

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

NONE

Scope

UNCHANGED

Confidentiality

HIGH

Integrity

NONE

Availability

NONE

Related Weaknesses (CWE)

CWE-284

References

https://github.com/ladybirdweb/faveo-helpdesk

FAQ

What is CVE-2026-72554?

CVE-2026-72554 is a vulnerability with a CVSS score of 6.5 (MEDIUM). A broken access control vulnerability in Ladybird Web Solution Faveo Helpdesk 2.0.3 allows any self-registered customer to read ticket conversations belonging to other customers via the v1 REST API. T...

How severe is CVE-2026-72554?

CVE-2026-72554 has been rated MEDIUM with a CVSS base score of 6.5/10. Review the CVSS metrics above for detailed severity breakdown.

Is there a patch for CVE-2026-72554?

Check the references section above for vendor advisories and patch information. Review vendor security bulletins for remediation guidance.