Vulnerability Description
The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'name' parameter in all versions up to, and including, 3.5.3 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. This exploit chain requires the 'Register user if not exists' setting to be disabled, which is its default configuration.
CVSS Score
MEDIUM
Related Weaknesses (CWE)
References
- https://plugins.svn.wordpress.org/supportcandy/
- https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/admi
- https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/cust
- https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/cust
- https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/cust
- https://plugins.trac.wordpress.org/changeset/3718257/supportcandy/trunk/includes
- https://www.wordfence.com/threat-intel/vulnerabilities/id/9703fa76-fd73-4cd8-aa4
FAQ
What is CVE-2026-94378?
CVE-2026-94378 is a vulnerability with a CVSS score of 6.4 (MEDIUM). The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'name' parameter in all versions up to, and includin...
How severe is CVE-2026-94378?
CVE-2026-94378 has been rated MEDIUM with a CVSS base score of 6.4/10. Review the CVSS metrics above for detailed severity breakdown.
Is there a patch for CVE-2026-94378?
Check the references section above for vendor advisories and patch information. Review vendor security bulletins for remediation guidance.